Run the shop
off the counter,
not off paper
Release Rack replaces the clipboard, the spreadsheet, and the sticky notes with one system — string orders, arrow builds, memberships, and a customer list that finally makes sense.
Release Rack didn't start as a product. It started because a real pro shop needed a better way to track who ordered what — which bow was in for a new string, whose arrows were cut to length and waiting on vanes, who'd already been called that their order was ready.
It's still the system that shop runs on every day. Now other shops can run on it too.
A dashboard that tells you what to do next
Not just a record of what happened. A running list of what needs attention today.
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Four things, front and centerOrders that are ready but nobody's called yet, memberships expiring in the next 30 days, new orders that came in today, and unpaid balances — as soon as you log in, not buried in a filter.
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One tap gets you thereEach of those four cards links straight to the filtered list behind it. No searching, no guessing which tab.
Work orders that speak archery
Not a generic ticket system with your fields bolted on.
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String orders and arrow builds, built out properlyBuss cable length, main string length, whether the bow's in the shop right now. Vane quantity, offset, nock bushings, insert and outsert weights — the actual spec sheet a builder needs, in the order it prints.
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Status that matches how a shop actually worksNot just "open" and "done." Every stage a real order actually passes through.Open→ In Progress→ Awaiting Parts→ Parts Received→ Ready for Pickup→ Completed
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Misc & service work tooNot every job is a string or a build. Tunes, repairs, and one-off services get their own simple order type, with a checklist of common services already built in.
Save a build without opening a ticket
For the customer who wants their exact setup on file — no order, no charge, just a record.
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A build spec on its ownRecord a full arrow build — shaft, vanes, points, nocks, everything — for future reference or a reorder down the line, entirely separate from creating a work order.
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Reorder in one clickWhen that customer comes back, pull up their saved build and turn it straight into a new order — no re-typing a single spec.
Receipts that hold up at the counter
Built for an actual thermal printer, not a PDF that looks fine on a screen.
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Thermal or full-page, your choiceAn 80mm thermal receipt for the counter printer, or a clean full-page version for email or a regular printer — same order, two formats.
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Balance due, shown automaticallyTook a deposit? The remaining balance prints right on the receipt — nobody has to do the subtraction by hand.
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Scan to pull it back upEvery receipt has a QR code that jumps straight to that order in the app — useful for staff digging through a pile of tickets, or a customer who lost theirs.
Built-in tools for the bench
The math a builder actually reaches for, without leaving the order.
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FOC calculatorBalance point and arrow length in, front-of-center percentage out — for checking any build, on the spot.
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Kinetic energy calculatorArrow weight and chronograph speed in, kinetic energy out. No spreadsheet, no separate app.
Memberships on your terms
Not four tiers we picked. The ones your shop actually sells.
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Any tier, any price, any lengthName your own membership types and set the price and duration for each — a year, three months, whatever your shop offers. Change it anytime, and it doesn't touch memberships you've already sold.
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Renewals that don't sneak up on youA running view of who's active, who's expiring inside 30 days, and who's lapsed — so renewal conversations happen before the membership does, not after.
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Bring your existing listImport your current members from a spreadsheet in one pass. Membership types get matched to your tiers automatically, and anything that looks like a duplicate gets flagged before it saves — never silently double-entered.
One customer list, on its own
Nobody types it in twice. It builds itself.
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Assembled automaticallyEvery work order and every membership links back to one customer record — built from what your shop already enters, not a separate list to keep up.
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Catches the duplicate you didn't noticeA typo'd name, a changed phone number, an old spreadsheet import — flagged for review and merged with one click, never silently combined without you choosing to.
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Find anyone in one boxSearch a name, a phone number, or an order number and get every order, build, and membership that person has — in one place, from anywhere in the app.
Built for more than one register
Every shop is its own private space, with real accounts and a real paper trail.
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Staff accounts, with actual permissionsFront-counter staff and shop admins get different levels of access — deleting a record, changing pricing, and managing other staff logins are admin-only, on purpose.
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A complete history of who did whatEvery status change, edit, and deletion is logged with who did it and when — searchable by staff member or by month.
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Your shop's data is yours aloneEvery shop on Release Rack is fully walled off from every other shop at the database level — not just hidden in the interface. Forgot your password? Reset it yourself, no waiting on anyone.
See it running on a real shop's counter
Fifteen minutes over Google Meet, or send a note and we'll find a time that works.

